Sunday, April 4, 2010

Microsoft Telephone Etiquette

Approximately 2:12pm, Microsoft called to let me know that my Xbox 360 replacement was on the way. I appreciate them calling between 2pm and 4pm as I requested but on a Sunday? on Easter Sunday?

I understand that it wasn't a telemarketer but it wasn't such an urgent matter that I needed to know right then. They could have told me on Saturday. They could have told me on Friday when they sent it out.

It was a short phone call but I still think it was a bit rude.

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